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Naperville Police Launch Dedicated Full-Time Mental Health Crisis Unit

The new unit puts trained mental health responders on the street around the clock in Naperville, Illinois.

The San Francisco Public Defender’s Office released new body cam video showing an officer shooting Sean Moore on Jan. 6, Moore who survived and is reportedly in stable condition, is obviously agitated throughout his interactions with officers Kenneth Cha and Colin Patino. He’s been diagnosed with sc
The San Francisco Public Defender’s Office releas…      Police Crisis Intervention    SFPD / Wikimedia Commons (Public domain)
By Free News Press Editorial Team
Published August 22, 2026 at 1:30 AM PDT

Naperville police have launched a full-time mental health crisis unit, according to a report by the Chicago Tribune. The unit is designed to keep trained mental health responders working alongside or in place of traditional officers when calls involve people in psychiatric distress.

The move puts Naperville among a growing number of cities rethinking how police departments respond to mental health emergencies. Many departments across the country have faced pressure to develop alternatives to sending armed officers to calls that may be better handled by clinicians or counselors.

Details about how many staff the Naperville unit includes, what training is required, and how calls will be triaged were not provided in the available reporting. What is clear is that the unit operates on a full-time basis, meaning coverage is not limited to business hours or weekdays.

Mental health crisis calls have become a significant portion of police workloads in many jurisdictions. Departments that have piloted co-responder or alternative response models have reported reductions in arrests and use of force in some cases, though outcomes vary widely depending on program design and local resources.

Naperville is a city of roughly 150,000 people southwest of Chicago. The launch of a dedicated unit there signals a formal, ongoing commitment rather than a pilot program or a part-time arrangement.

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